Shipping Policy

At Marven London, we aim to make every delivery safe, simple and reliable.

Order Processing

Orders are typically processed within 1–3 business days, Monday to Friday, excluding public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Time

Standard Delivery: 5–10 business days

Delivery times are estimates and may vary due to carrier delays, holidays, location or periods of high demand.

Shipping Cost

We offer free standard shipping on all orders unless otherwise stated at checkout.

Any additional delivery options or charges will be displayed before completing your purchase.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email.

Please allow up to 48 hours for tracking information to update.

Incorrect Address

Please ensure your delivery address is complete and correct before placing your order.

If you notice an error, contact us as soon as possible at support@marvenlondon.co.uk.

We cannot guarantee that address changes can be made once an order has been processed or dispatched.

If an incorrect or incomplete address causes a delivery issue, please contact our support team so we can investigate and assist you.

Delayed or Lost Packages

If your order is delayed, please check your tracking information for the latest update.

If your package has not arrived after the estimated delivery window, contact our support team and we will assist you.

We will work with the delivery provider to investigate missing or significantly delayed parcels and arrange an appropriate resolution in accordance with your statutory rights.

Customs, Duties & Taxes

For international orders, customs fees, import duties or taxes may apply depending on the destination country's regulations. Any charges payable by the customer will be communicated where required before purchase.

For UK orders, applicable taxes and mandatory charges will be disclosed during checkout.

Contact Us

For questions regarding shipping or your order:

Marven London

Website: https://marvenlondon.co.uk

Email: support@marvenlondon.co.uk